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SHIPPING AND RETURNS INFORMATION

Due to the nature of our products, we do not accept returns. We actually make each and every piece that leaves our shop at the time of the order using DOD or Disk On Demand. That said, if any one of our disk or other products has a defect, and you can show us picture proof by sending us an email with an image of the damaged part, or a screen shot of an error, we are happy to replace it. No need to send it back to us.

We have no way to control any damage that may occur during the shipping of our products but are happy to replace any item that is damaged in shipping for whatever reason. We will not replace any item that has been damaged by the user.

We ship everything via Priority Mail so we can track packages when needed and our customers get their orders very fast. If you do not get your order in a timely manner, we are happy to check on the status of your order shipment.

We ship frequently during the week. Even if a customer orders 15 different pieces that are all different, since we have a very unique manufacturing method, it isn't unlikely for such an order not to go out on the same day or next. If for some reason an order may have a short delay, we will email you and let you know.

We manufacture all of our products in our own studio and only ship orders from our online store inside of the USA. Most of the time we do not ship anywhere else in the world unless a customer is willing to contact us and get a shipping estimate before we ship to them. In the case of a foreign shipment, we will be happy to set up a payment page specifically for that order.


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